Warranty Policy


A 30-day money-back guarantee for any reason. Return your undamaged TRUEFREE product within 30 days of purchase for a full refund.

All genuine products come with a one-year limited warranty from the date of purchase against manufacturing defects, excluding soft goods. Soft goods may be eligible for exchange, refund, or coupon code use within 30 days of purchase. If the product was purchased from TRUEFREE on Amazon and has manufacturing defects or was damaged due to improper care before purchase, TRUEFREE will decide at its discretion to (i) repair, (ii) replace, or (iii) provide warranty credit equal to the purchase price of the product, not exceeding TRUEFREE's suggested retail price, for use in the TRUEFREE Amazon online store.

Register for an extended warranty today to receive an additional 6-month warranty period (starting from the order purchase date). Please enter your information below. Thank you!

Regarding the registration of extended warranty information, you can register on our official website or through our TrueFree app. Either registration method is valid, and there is no need to register in both places. Thank you.

Warranty Extented
Fill out this form to extend your warranty to 18 months
Warranty Extented
Order Number(Amazon)*
Eg: xxx-xxxxxxx-xxxxxxx
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